Find the answers to my most popular questions!
Do you use archival materials for your own art?
Both the canvas and the pigment inks that are used to create my Giclee (pronounced g-clay) prints are archival, so there shouldn’t be any problems with the Giclee print fading or canvas yellowing. Fine art Giclee printing offers a superior stable quality of inkjet printing for artworks. Depending on how the Giclee print is stored or exposed to sunlight, the Giclee print can last anywhere between 70 to 200 years… meaning Giclee prints can last for generations.
What is a limited edition print?
In my Altered Reality artwork, I offer limited editions from time to time. The limited edition consists of 10 prints of one of my unique hand painted/mixed media compositions.
Does your print come with a certificate of authenticity?
Yes, all my work comes with a signed certificate that has a picture of the artwork on it. If it is a limited edition, the number of that artwork in the edition is displayed.
Can I commission you to make a custom piece of artwork?
Custom work is always an option. Click here to the CUSTOM ART section of the website to see examples and read the process for having your own custom Altered Reality artwork created.
How and when should interested customers contact you?
Click here to fill out the CONTACT ME form with your contact information and questions. I will respond back within 24 hours
What is the lead time for a piece of artwork to be shipped?
My process is on-demand printing for my photographs and artwork. I give the orders to a professional printer, of fine art Giclee, once a week (Tuesdays). I usually receive the work back within 1-2 weeks. I make every effort to ship that same day. Any other artwork (excluding custom) that is featured on the website is already completed and can be packaged and shipped the first Friday after the purchase.
How is each piece of artwork securely packaged?
All printed artwork is rolled in glassine, sealed in a plastic sleeve, then packed in a USPS cardboard shipping tube. This assures the print to come to you unmarred and protected from any moisture. This method is lightweight, and virtually crushproof.For my 3D artworks, I have had years of experience packing fragile crystal and porcelain when my business was a custom design studio for dinnerware and corporate gifts. I heavily pad the artwork, keeping it well away from the edges and making sure there is no movement within the box. Fragile items come in a much larger box than the item.
What shipping carriers do you use?
I use USPS (United States Postal Service). They offer both local and worldwide shipping. Please be aware of your local import taxes and charges if they apply in your country.
What are your payment terms?
For custom work that requires a farm call, you will pay for the farm call when a date is set. You can share the cost of the farm call with others at the same location. The farm call and artwork are two separate charges. The cost of the artwork will not be due until the artwork is completed and approved by you. Once payment is made, the artwork will be shipped. For more detailed information, click here to take you to CUSTOM ART. For any other purchases, I accept PayPal and Visa. Purchasing my work is very easy from my website.
Do you offer installment payment plans?
Do you have a return policy?
Yes. Click here to go to CUSTOMER CARE on the website for an explanation of my return policy.
Do you accept wholesale purchases from corporate art consultants and interior designers?
Do you rent or lease your art and what are your fees?
No, I do not rent or lease my artwork at this time.
Do you accept visitors at your studio?
No, my studio is not a retail space. It is in my home, which makes it convenient for me, but not for visitors.
Do you help customers with the selection of frames for your artwork?
In what galleries is your art currently available throughout the world?
Are you interested in being contacted by galleries or agents?
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